Deposit: A booking and security deposit of €150 is required to secure all bookings. The name of the guest needs to be assigned with the deposit as a reference. Deposit is returned at check out. Unless final payment is being paid on arrival in full by the organiser, Final payment needs to be placed into the Ciuin House bank account the week prior to arrival.
Accommodation Cancellations: If a full cancellation is needed, a minimum of 14 days’ notice is required for a deposit refund. Final numbers need to be confirmed for accommodation 14 days before arrival. A rooming list will be sent to the group organiser to confirm numbers and get sleeping arrangements for guests. Once numbers are confirmed, full payment needs to be honoured.
Activity Cancellations: If a full cancellation is needed, a minimum of 14 days’ notice is required for a deposit refund. If an activity such as Moonriver Cruise, Dinner or PaintBalling has reduced numbers, this requires 14 days notice for a cancellation. If numbers reduce we need to know ASAP so we can advise the activity companies. If notification is not made, full payment for the activity needs to be honoured as Ciuin House will not be responsible for loss of revenue as activities are made through 3rd party companies.
Each room comes with two keys, one for the front door and one for the bedroom. Any loss of keys will result in a €10 cost and will be deducted from the deposit.
All rooms are clean and well prepared. Please may these rooms be kept in proper order and smoking is prohibited at all times within the building. Smoking on the premises will result in loss of your deposit.
Ciuin House has a large living room area which is available for use and free for use at any time for any social or activity related purposes. This is a communal area so if it is required for private use, this needs to be advised in advance and reserved.
Smoking, damage or undue mess is strictly prohibited in the bedrooms, living room or any part of the building. Smoking can take place out the front of the building where ashtrays have been provided for your convenience. Any of the above will result in the loss of your group deposit or the Guard’s being called…
Check in to be scheduled week of arrival by group organiser.
Breakfast is served between 10am-12pm.
Check out is until 1pm.